Privacy Policy

Last Updated: December 18, 2025

At Launch Big Brands, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with our ecommerce growth agency.

1. Information We Collect

Personal Information You Provide

When you use Launch Big Brands' services or contact us, we may collect:

• Contact Information: Name, email address, phone number, business name
• Business Information: Shopify store URL, product details, advertising goals
• Payment Information: Billing details processed securely through third-party payment processors
• Communications: Messages you send through our contact page, emails, or booking forms

Automatically Collected Information

We automatically collect certain information when you visit our website:

• Usage Data: Pages viewed, time spent, click patterns
• Device Information: Browser type, operating system, IP address
• Cookies and Tracking: We use cookies and similar technologies to improve your experience (see our Cookie Policy)

2. How We Use Your Information

Launch Big Brands uses your personal information to:

• Provide Services: Deliver ad management, email marketing, CRO, and other ecommerce growth services
• Communication: Respond to inquiries, send updates about your campaigns, and provide customer support
• Improve Our Services: Analyze usage patterns to enhance our website and service offerings
• Marketing: Send relevant content, tips, and service updates (you can opt-out anytime)
• Legal Compliance: Meet legal obligations and protect against fraud

3. How We Share Your Information

We respect your privacy and only share your information in limited circumstances:

Service Providers

We work with trusted third-party providers to deliver our services, including:

• Email service providers (for email marketing campaigns)
• Advertising platforms (Meta, Google, TikTok)
• Analytics tools (Google Analytics, Tag Manager)
• Payment processors (Stripe, PayPal)
• Customer relationship management (CRM) systems

These providers are contractually obligated to protect your data and use it only for the services they provide to Launch Big Brands.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, or safety.

Business Transfers

If Launch Big Brands is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Your Data Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Ask us to update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-Out: Unsubscribe from marketing emails or withdraw consent
• Data Portability: Request your data in a portable format

To exercise these rights, please contact us.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no internet transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

Launch Big Brands retains your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, we securely delete or anonymize your data.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. For more details, please review our Cookie Policy.

8. Third-Party Links

Our website may contain links to third-party sites (such as Calendly for booking calls). Launch Big Brands is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries outside your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

11. Changes to This Privacy Policy

Launch Big Brands may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on this page with a new "Last Updated" date.

12. Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please reach out to us:

Launch Big Brands
Email: privacy@launchbigbrands.com
Website: Contact Page

By using Launch Big Brands' services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described.